Privacy Policy

IntroductionWe are committed to maintaining the trust and confidence of our visitors and users of LusoSlots Casino website and mobile app ("the Website"). "Personal Data" refers to any information that can be used to directly or indirectly identify an individual, including but not limited to names, email addresses, phone numbers, passwords, login details, payment card details (if required for registration), browser logs and cookie data. We take our responsibilities under the General Data Protection Regulation ("GDPR") seriously.

What Personal Data Do We Collect?We collect personal data from you through the following methods:

• Online Forms: When creating an account with us or contacting our customer support team, we will typically ask for your name, email address, phone number and password.
• Browser Logs and Cookie Data: Our website uses cookies to monitor session activity on our site. Cookies help us identify how users navigate our Website and gather information that allows us to improve the user experience.

How Do We Use Your Personal Data?We may use your personal data for:

• User registration
• Verification of account holders
• Processing requests from players regarding their accounts or deposits/withdrawals
• Providing customer support
• Monitoring browsing behavior

With Whom Will We Share Your Information? Personal information will not be shared with third parties, unless it is necessary to perform a contractual obligation.

How Long Do We Keep Personal Data?We will keep your personal data for as long as you are an active user of our service. Following account closure we retain your information in accordance with the General Data Protection Regulations ("GDPR") and typically erase all personally identifiable information after three years from the date on which it was collected.

Security MeasuresLusoSlots uses appropriate technical and organizational security measures to protect personal data against accidental or unlawful destruction, loss, alteration or access. However we do not warrant that our security protocols are completely impenetrable.

Your Rights as a Data Subject GDPR grants you certain rights over your Personal Data:

• You may request confirmation of whether or not LusoSlots is processing any personal information about you.
• Where necessary, for reasons based on your particular situation to rectify inaccuracies in the data we hold about you
• Erasure – to delete specific pieces of their personally identifiable information if no longer required

Your Rights - ContinuedIf at some time in the future an individual feels that a breach has occurred regarding their personal data or wishes to assert any other right under GDPR, they should contact us immediately.